Alma "support" ARGH
In the initial report, I included JS console error messages pinpointing the problem, the URL from which the malformed XML comes, a sample of the malformed XML, and an explanation of what an unescaped & character means.
Everything that a reasonable tier 2 dev should need to take swift action. Not the kind of action that dismissively replies "yes the UI shows you that there wasn't a match"
Alma "support" ARGH
Wrote this in reply to a dismissive support response:
Any developer who understands the tiniest bit about XML would be highly disturbed to see an unescaped "&" character in an XML text node. Please find another developer to look at this problem report. Whoever looked at this one either didn't read past the second sentence, or lacks a basic understanding of XML. There is a basic defect that very badly needs to be fixed, both for technical reasons, and for usability reasons.
@ksclarke That's awful. Such a breach of trust.
@victoria Oh shit :(
seeking advice, anxiety depression treatment
@pixouls It can be difficult to find the right meds and dosage. Can you ask for a different prescription or combination of meds?
That said, meds can only do so much. The living situation you describe could be a major factor.
@ksclarke Oh for sure!
@ksclarke Yes. Although I'm a Canuck, it seems likely a lot of the initial fixing will be done via executive orders, a path Trump and Obama ramped up over previous governments. Hopefully over the next four years you can move back towards a more functional balance between your executive, judicial, and legislative bodies that avoids quasi-dictatorial approaches.
@urusan damn that "free audiobook" line totally sucked me in only to find out it's an Audible ad. Will still check it the video though!
Ablism from a professional body
Library notices & reading
People are so stressed out by receiving a library notice, they apparently don't notice that the due date is 2021-04-21 and just hit reply promising to return the item tomorrow.
I guess we've taught them to associate any communication from the library as bad news, so now that we're sending out weekly "Hey, just to let you know, here's what you currently have out" notices, it's freaking them out.
@wklew Ugh, so sorry. That sucks.
Saw a lengthy article had been proposed for deletion if no action was taken within 7 days. Then noticed it had been deleted after 4 days.
I reverted the deletion and then checked the proposing user's very active contributions--it looks like most of what they do is propose articles for deletion and then delete them.
Sure, sometimes we need to prune, but my instincts lean towards pitching in and improving deficient articles. So this felt shocking to me.
@ksclarke the struggle was specifically during the 24 hours or so of technical difficulties Signal had over Friday and Saturday as it tried to cope with the increased load of new users. Hard to explain to people who expect their messaging service to always work why their messages weren't getting through reliably. As a centralized service, it has a single point of failure, and that became clear.
Just finished WikiPedia's WikiEdu training modules, and while they're fantastic, I find it ironic that the modules are not themselves editable.
I'd like to correct simple mistakes I've found, e.g. changing "Assigned trainings" into a heading on https://dashboard.wikiedu.org/training/instructors/new-instructor-orientation/dashboard-resources-tab or typos like "possibile" elsewhere.
But there isn't a feedback / report problem link on each page. Luckily, it does request feedback once you've finished the training. So I'm using that :)
@edsu Wow! In Canada, we're not likely to see vaccinations for education plebes like my wife and I until September. Very excited for you!
I love @pluralistic but I also love Mastodon's ability to filter phrases. Just added 5 filters to drop the repetitive posts that he tacks onto every one of his threads.
If it was a single, long post that had the links to his books & newsletter at the end, that would be fine. But my feed fills up a little too quickly; filters help tame the beast a bit.
code4lib.social is a GLAM-themed Mastodon Instance.